Contact Us

1-800-287-5513

customerservice@packit.com

Return Policy:

Return Policy: Returns must be made within 30 days of purchase. In order to receive a refund (for product only - original shipping costs will not be refunded), all products must be returned in the condition in which they were received: unused and undamaged and with original hangtags/packaging. Please note that we do not offer prepaid return labels, you are responsible for the cost of shipping the product back to us. If you believe you have received a defective product, it may be eligible for replacement under our 90-day limited warranty. Please also note that this warranty does not cover damage resulting from improper use, normal wear and tear, accidents or improper handling. 

We are unable to ship to PO Boxes for this sale. Any order that is placed to a PO Box will be canceled and refunded.
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Backorders will ship in 28 days.
Return Policy

Return Policy: Returns must be made within 30 days of purchase. In order to receive a refund (for product only - original shipping costs will not be refunded), all products must be returned in the condition in which they were received: unused and undamaged and with original hangtags/packaging. Please note that we do not offer prepaid return labels, you are responsible for the cost of shipping the product back to us. If you believe you have received a defective product, it may be eligible for replacement under our 90-day limited warranty. Please also note that this warranty does not cover damage resulting from improper use, normal wear and tear, accidents or improper handling.